COMMUNICATION 231 - Communication and Conflict

Institution:

Hope College

Subject:

Description:

This course addresses the theory and practice of conflict resolution from a communication perspective. Students examine, in the first half of the course, symbolic patterns of destructive conflict behavior, including the role and function of words and images in constructing enemies and dehumanizing others. Role-play, discussion, computer simulation, and lecture are utilized in the second half of the course to introduce students to the theory, practice and vocation of mediation, a facilitative non-adversarial conflict resolution process. Students learn how to use communication to maintain mediator neutrality, frame issues, generate problem-solving options, and write agreements. Four Credits Spielvogel Spring Semester

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.hope.edu

Phone Number:

(616) 395-7000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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