MMBA 612 - Intro Performance Metrics

Institution:

Ferris State University

Subject:

Description:

College: College of Business Department: Management Credit Hours: 3 This course has a lecture with 3 hours. The concepts of performance metric-based management systems are developed, including the concepts of leading and lagging performance metrics, and the interrelationships between the four major systems in every organization: financial, organizational learning, process, and customer systems. The interrelationship between the Balanced Scorecard and Malcolm Baldrige National Quality Award criteria as performance metric systems will be explored. The course will include an integrating project. Pre-Requisites: Graduate Status. Typically Offered Fall, Spring, Summer

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ferris.edu/

Phone Number:

(231) 591-2000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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