MGMT 370) - Quality- Operations Mgmt(

Institution:

Ferris State University

Subject:

Description:

College: College of Business Department: Management Credit Hours: 3 This course has a lecture with 3 hours. The philosophy of continuous quality improvement, basic process improvement tools, basic management and planning tools, teaming, and models for improvement. Maximizing customer service and satisfaction, optimizing inventory investment, and maximizing operations efficiency. Principles of operations management; dependent and independent demand, forecasting; work measurement; work standards. Practical application of these techniques (in team settings) on a variety of businessrelated problems will enhance the ability to carry out the operations aspect of a business. Pre-Requisites: Sophomore Standing or Instructor Permit. Typically Offered Fall, Spring, Summer

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ferris.edu/

Phone Number:

(231) 591-2000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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