SHA HF 431 - Professional Development for the Hospitality IndustryPrereq

Institution:

Boston University

Subject:

Description:

SHA HF 331. This course provides an introduction to managing the performance and training of employees in the hospitality industry. Explores the relationship between training and revenue enhancement, principles of adult learning, methods of training and coaching, techniques of effective communication, and special applications such as pre-opening training. 4 cr.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.bu.edu

Phone Number:

(617) 353-2000

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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