4002-455 - Needs Assessment

Institution:

Rochester Institute of Technology

Subject:

Description:

Complex problems in modern organizations require an information technologist to systematically analyze problem areas to determine the most effective and cost-effi cient solutions. This course builds student skills in two different, yet interacting areas: needs assessment (requirements analysis) and group problem solving. Students use interviewing and problem-solving techniques to uncover the constraints that surround problem areas. Students learn the questions to ask during needs assessment, along with developing the interpersonal skills to conduct these meetings. Emphasis is on the steps in creative problem solving, the basics of meeting planning to maximize group effectiveness and helping a client to focus concerns into a clearly defi ned problem. (Third year standing and co-op) Class 4, Credit 4

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.rit.edu/

Phone Number:

(585) 475-2411

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Quarter

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