OM 3730 - Analysis of Management Processes

Institution:

CUNY Bernard M Baruch College

Subject:

Description:

3 hours; 3 credits This course involves the study of concepts and techniques that managers face in the design and implementation of their business processes, be they in the service or production sectors. In this course students model and understand processes and flows, study the causal relationships between process structure and certain performance metrics, and, finally, formulate the implications for managerial actions by filtering out mana - gerial levers and their impact on process performance. This course presents various techniques, addressing the dynamics of material flows, capacity decisions, and decisions as to what should be scheduled, and when, how, and by whom it is to be accomplished. In this difficult competitive environment where customer demands can only be forecasted in time, where speed, quality, and low cost are all required by the customer, these operational methods are vital for business survival. The course will expose students to current concepts and trends in the field. Prerequisite: MGT 3121.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.baruch.cuny.edu

Phone Number:

(646) 312-1000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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