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Institution:
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Robert Morris University Illinois
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Subject:
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Description:
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Students will examine the principles of management from the viewpoint of the hospitality supervisor. Emphasis will be on techniques for increasing productivity and controlling labor costs, time management, and managing change within the existing federal, state, and local employment laws. Students will identify supervisor/employment problems, analyze data, and propose solutions by applying their management knowledge. This class will also stress effective communication and explain responsibilities of a supervisor in food service operations. Other topics include how to motivate employees and how to resolve staff/guest/other department conflicts.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(312) 935-6800
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Regional Accreditation:
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North Central Association of Colleges and Schools
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Calendar System:
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Quarter
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