ODYN G5333 - Customer Service and Market Analysis

Institution:

University of Oklahoma Norman Campus

Subject:

ODYN-Organizational Dynamics

Description:

Prerequisite: 5153 or permission of instructor. Principles, theories and applications of market analysis and customer service will be reviewed; techniques for gathering, assessing, and analyzing market and customer data will be covered; techniques for improving customer service will be discussed. (Irreg.)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ou.edu

Phone Number:

(405) 325-0311

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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