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Institution:
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George Mason University
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Subject:
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Description:
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Credits: 3 Examines behavioral science concepts to understand and predict customer decision making, including demographics, psychographics, attitude formation and change, perception, and learning. Emphasizes applications of product and service strategies, focusing on customer segmentation, satisfaction, and loyalty. Prerequisites Completion of MBA core requirements, or permission of instructor. Hours of Lecture or Seminar per week 3 Hours of Lab or Studio per week 0 When Offered Spring
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(703) 993-1000
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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