BUS 312 - Principles of Hosp Oper Mgmt

Institution:

California State University-Monterey Bay

Subject:

Description:

Effective Feb 18, 2008 View History Description: Focuses on hospitality operations management in restaurants, hotels, and clubs, as well as travel and tourism-related organizations; how they are organized and how they are designed to deliver their particular products and services. Emphasizes delivery of quality customer service. Addresses and studies operational problems and issues. Students engage in observational data collection in restaurants, lodging establishments, and travel/tourism related businesses. Students also choose one specific hospitality operation for an in-depth analysis. Replaces BUS 309 for the hospitality concentration. (Offered in Fall, as interest warrants.) Units 4 Units Prerequisites, Corequisites, and Registration Restrictions: (Prerequisites: BUS 305)

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.csumb.edu

Phone Number:

(831) 582-3000

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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