IT 619 - Principles of Information Technology Outsourcing

Institution:

Western International University

Subject:

Description:

This outsourcing of business and functional processes, particularly Information Technology and IT-enabled activities, is attracting increasing interest in public and private sectors, and is becoming a critical management discipline in and of itself. This Course covers the major principles that govern the successful Outsourcing of an enterprise's business activities, with an emphasis on the provision of Information Technology support and services. Topics include the history and evolution of the Outsourcing movement, the role technology plays in enabling global sourcing, the identification and selection of opportunities for tactical and strategic Outsourcing, the development of business and value skills pertaining to IT Outsourcing, and service provider engagement and relationship management, The political, social and ethical dimensions of Outsourcing decision-making, the relationship between Outsourcing and shared services initiatives and the effect of Outsourcing on organizational roles and planning are also considered. (3 credits)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.west.edu

Phone Number:

(602) 943-2311

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Other academic year

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