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Institution:
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Hawaii Pacific University
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Subject:
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Description:
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A course that explores how consumers have changed relating to their purchase behaviors and explore trends for the future. Students learn how to design a winning customer behavior survey and analyze the data. Several state-of-the-art techniques, such as Internet research, are discussed to apply survey results to increase customer satisfaction and loyalty, and subsequently sales. Pre: MKTG 3000 and MATH 1123.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(808) 544-0200
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Regional Accreditation:
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Western Association of Schools and Colleges
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Calendar System:
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Semester
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