OLHL 432 - Evolution of the Hospitality Product

Institution:

Mountain State University

Subject:

Description:

Addresses the past and the future of the hospitality industry, with particular focus on the trends of today as they will affect the product and its distribution. Studies the movement of leadership from a service economy to an experience economy and the importance of organizational authenticity. Focuses on a future analysis of how globalization is changing the hospitality industry and management of the customer relationship.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.mountainstate.edu

Phone Number:

(304) 253-7351

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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