CBUS 472 - Quality, Diversity, and Productivity

Institution:

Clark Atlanta University

Subject:

Description:

This course provides the opportunity to improve the teaching/learning paradigm. It is designed in an integrated fashion that fosters an "emerging paradigm" of systems thinking and learning regarding the. Disciplines of quality, leadership and productivity improvement. The course emphasizes the concepts of TQM and its application to modern management and the global marketplace, the new paradigm of customer value, measurement positioning, key stakeholders, product design, and cross-functional organizational systems. In addition it focuses on viewing quality as a strategic issue and the concept that good quality can be a strategic competitive advantage. Finally, the course will help students understand the major motivations/reasons for businesses and managers to pay attention to teamwork, diversity and value-added performance.??Prerequisite: CBUS 362.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cau.edu

Phone Number:

(404) 880-8000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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