ITM 303 - Enterprise- wide Applications

Institution:

Golden Gate University-San Francisco

Subject:

Description:

Provides an overview of issues involved in the analysis, planning and implementation of enterprise-wide applications. Enterprise resource planning (ERP) and customer relationship management (CRM) systems are emphasized, including the key factors associated with selection, integration, culture, project management and technologies. You will learn the value and uses of ERP/CRM systems and you will be able to manage the design and implementation of these systems. The value of ERP systems and enterprise process reengineering and the latest ERP technologies are discussed. ERP topics will include, but are not limited to, supply-chain management, e-procurement, data warehousing and analytics, web portals and knowledge management. CRM topics will include the methods, technologies and capabilities needed to support CRM. Co-requisite: ITM 300.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ggu.edu

Phone Number:

(415) 442-7800

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Trimester

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