HTA 420 - Service Practicum II

Institution:

Endicott College

Subject:

Description:

Development of an understanding of the current literature base of service quality research. Current service quality research is applied in the non-traditional classroom. The course provides stagiares with the basics of supervising and managing hospitality students within the domain of customer Relations. Prerequisites & Notes HTA 410. (Cr: 3)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.endicott.edu

Phone Number:

(978) 927-0585

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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