HTA 108 - Rooms Division Management

Institution:

Endicott College

Subject:

Description:

Introduction to the major front-of-the-house area: the front office. Tracing the flow of activities performed from check-in to checkout. Emphasis placed on but not limited to the staff's role in sales, public relations, reservations, registration, recordkeeping and communication with other major operating departments. (Cr: 3)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.endicott.edu

Phone Number:

(978) 927-0585

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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