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Institution:
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Stonehill College
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Subject:
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Description:
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Three Credits Fall Semester This course emphasizes quantitative and qualitative business techniques as they are applied to the managerial decision-making process for direct marketing. Emphasis is on customer-driven sales and marketing as well as service and support, with the goal to increase the level of purchasing from each customer through a cross-selling process via Information Technology (IT)-related support services of statistical profiling, customer relationship management (CRM), and data management systems. All techniques and associated technologies are grounded in practical applications with emphasis on computer solutions. Prerequisites: BA 206 and BA 340.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(508) 565-1000
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Regional Accreditation:
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New England Association of Schools and Colleges
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Calendar System:
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Semester
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