SSA 130 - Principles of EOC/Dispatch

Institution:

Pittsburgh Technical College (formerly Pittsburgh Technical Institute) - Closed

Subject:

Description:

This course prepares the student for the role of a communication specialist/dispatcher. Focus areas include: roles and responsibilities; FCC rules and regulations; legal issues; basic telecommunications techniques; law enforcement, fire, and emergency medical dispatch; Computer Aided Dispatch; and crisis intervention strategies and professionalism. The student will be introduced to a real-life communication center environment through simulation lab exercises which will be incorporated as a significant component of the course.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ptcollege.edu

Phone Number:

(412) 809-5100

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Quarter

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