DSES 6480 - Service Operations Management

Institution:

Roberts Wesleyan University

Subject:

Description:

This course discusses the role of services in an economy, managing services for competitive advantage, structuring the service enterprise, managing service operations, service productivity, quality, and growth. The final part concerns quantitative models with service operations. Prerequisites/Corequisites: Prerequisite: permission of instructor. When Offered: Spring term annually. Cross Listed: Cross-listed as MGMT 6480. Students cannot obtain credit for both this course and MGMT 6480. Credit Hours: 3

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

WWW.Roberts.edu

Phone Number:

(585) 594-6000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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