BUS 458 - Service Operations- hrs

Institution:

University of Portland

Subject:

Description:

Covers concepts and techniques for designing, planning and controlling service operations including service site location, service facilities design, managing capacity and demand in service operations, work force scheduling, productivity and quality management, and the impact of new technology on service operations. Addresses strategic analysis and operational decision making. Emphasizes sectors such as health care, technical support services, banking and financial services, transportation, hospitality and education. (Prerequisite: BUS 361.)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.up.edu

Phone Number:

(503) 943-7911

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Semester

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