QAS 530 - Statistical Quality Control for Service Professionals

Institution:

California State University-Dominguez Hills

Subject:

Description:

Techniques for applying Statistical Quality Control (SQC) in controlling processes and delivering customer services. Examines methods for establishing and maintaining SPC, QC auditing and sampling and continuous improvement in various service industries. Offered through self support only.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.csudh.edu

Phone Number:

(310) 243-3300

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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