QAS 532 - Quality Assurance of the Service Delivery Process

Institution:

California State University-Dominguez Hills

Subject:

Description:

Prerequisite: QAS 531. Analyze processes used to deliver service and methods used to assure satisfaction. Examines the relationship of Strategic Quality Planning, the Delivery process, and the usage of TQC and Quality Assurance to achieve strategic goals. Offered through self support only.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.csudh.edu

Phone Number:

(310) 243-3300

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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