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Institution:
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Becker College - Closed
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Subject:
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Description:
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This course is designed to enable individuals working in diverse cultures, situations, industries, and business disciplines to identify, share, and apply the most effective communications strategies within a business or other organization. Internal communication includes (1) communication of corporate vision, strategies, and plans, as well as corporate culture, shared values and guiding principles, (2) messages designed to direct, guide and motivate employees, (3) thoughts that stimulate the cross-pollination of ideas and the effective engagement of team members, (4) negotiation and disagreement resolution, etc. In particular, this course will enable the student to develop an keen awareness of the complexity of the communication process within a business; effective writing skills that enable you to write clear, concise, and audience-centered business documents; effective oral communication skills that enable you to speak interpersonally and in large groups within a business; effective listening skills that enable you to comprehend instructions and become a critical listener; and communication skills that enable you to work with people of different cultures, particularly in small group (team) settings. The course will reflect the following realities. Communication is a two-way process in which people send and receive information about each others' beliefs, knowledge, new ideas, opinions, values, and emotions. These must be interpreted and reacted on, normally through feedback before the communication process is completed. In business, the aim should be to develop communication patterns, between individuals and groups, that understandable, accurate, meaningful, direct, open, and honest. To be effective, the communicator must understand and appropriately target his/her audience, select and create appropriate message, deliver that message via an effective medium, and pay attention to the receiver's response. The recipient must listen carefully and well, and then provide useful and understandable feedback. Modalities to be studied include Web-based communication, e-mail, text-messaging, personal written correspondence, written reports, stand-up presentation, telephone conversation, forum boards, and face-to-face communications. Prerequisites: ACCT1002, ENGL1500, ENGL2500, INFO2003, MGMT2200, MGMT3350, and MKTG2104.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(877) 523-2537
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Regional Accreditation:
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New England Association of Schools and Colleges
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Calendar System:
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Semester
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