LGLS 3292 - Conflict Resolution

Institution:

Becker College - Closed

Subject:

Description:

Conflict arises when people working together have different ideas about how to achieve desired objectives. Most conflict can be traced back to element of uncertainty. Negotiation is one of the best ways to manage the risks that result from uncertainty. This course will examine the nature of negotiation as a means of resolving conflict and minimizing risks. The course will explore negotiation skills such as: (1) separate the people from the problem, (2) use objective date, (3) focus on interests, not positions, and, (4) determine mutually acceptable options. The goal of any negotiation process is to arrive to a win-win solution.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.becker.edu

Phone Number:

(877) 523-2537

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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