HSTR 2204 - Rooms and Division Management

Institution:

Becker College - Closed

Subject:

Description:

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel beginning with the reservation process and ending with billing and collection procedures. This course also places front office procedures within the context of the overall operation of a hotel and examines front office management, the process of handling complaints and hotel safety and security.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.becker.edu

Phone Number:

(877) 523-2537

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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