COMM 0220 - Communication And Conflict

Institution:

Westfield State University

Subject:

Description:

An exploration of the theory, research, and practice of communication in understanding and negotiating conflicts. This course provides an opportunity for students to examine conflict in everyday life with a particular focus on the role that communication plays in the development and management of conflict situations. Readings will cover the primary literature on conflict and communication, power, conflict resolutions strategies (negotiation, mediation, arbitration) and the causes and development of conflict in interpersonal, organizational, and intercultural settings.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.westfield.ma.edu/student-consumer-information

Phone Number:

(413) 572-5300

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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