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Institution:
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Virginia State University
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Subject:
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Description:
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This course explores the concepts of total quality management and various quality measurements indices in relationship to high performance organizations. Concepts such as ISO9000, Malcolm Baldridge, continuous improvement, empowerment, goal setting, conflict management, change management and diversity will be addressed.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(804) 524-5000
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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