MLS 536 - Problem Solving Processes

Institution:

SUNY College at Plattsburgh

Subject:

Description:

Discuss the problem solving process and how it is integrated into team decision making. Will learn how to apply quality tools in the decision making process. Quality tools to be discussed include control charts, flow charts, cause and effect diagrams, check sheets, Pareto charts, histograms, scattergrams, Plan-Do-Check-Act cycle. The seven management and planning tools will be discussed. Students will apply these to problems as part of a team. (Fall/Spring).

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.plattsburgh.edu

Phone Number:

(518) 564-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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