MLS 535 - Process Quality Leadership

Institution:

SUNY College at Plattsburgh

Subject:

Description:

Cover the key elements of process leadership necessary to use resources efficiently, including design, management of process quality for all work units (labor, capital, materials, and information systems) and suppliers, systematic quality improvement and quality assessment. Will study quality function deployment (QFD) (a process of integrating customer specifications into product design); Lean Manufacturing; Just-In-Time (JIT) Systems (characterized by low inventory and supplier relationships), and the application of statistical control techniques, in the context of manufacturing and service sector strategies. Case studies, Linear Programming, and other modeling techniques will be used to illustrate the application of these operations and process methods. (Fall/Winter/Spring/Summer).

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.plattsburgh.edu

Phone Number:

(518) 564-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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