EM 4222 - Crisis Communication

Institution:

Massachusetts Maritime Academy

Subject:

Description:

Investigate the nature of hazard, risk and crisis. Examines current theories as well as successful strategies for risk and crisis communication. The nature of hazard, risk, crisis. There will be a review of the anatomy of effective communication; audience analysis; problem-solving process; compliance-seeking; consensus-building and confl ict management. Other topics include current sociological and psychological models for communication; overcoming communication barriers; the history of risk communication (CERCLA and the NPL, SARA and mandated public participation in environmental remediation, current successful strategies of risk communication) and the history of crisis communication (FEMA mitigation, preparedness, and response and recovery (MPRR)). The communication approaches and logistics (proactive and reactive) in emergency and disaster; sociological and psychological perceptions of crises-public, managers, workers; and public participation in MPRR will also be covered. Prerequisite: EM-3121, EM-2212 STCW: None

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.maritime.edu

Phone Number:

(508) 830-5000

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Four-one-four plan

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