TCA 100B - Concierge Management-Business Operations and Customer Service

Institution:

College of Southern Nevada

Subject:

Description:

This course is an overview of professional duties of corporate, business and hospitality concierges. Focus will be on interpersonal relationships, guest transactions, customer and concierge services.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.csn.edu

Phone Number:

(702) 651-5000

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Semester

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