TSAT 405 - Customer Service and Quality Management

Institution:

Bellevue University

Subject:

Description:

This course provides a detailed examination of the characteristics of technical customer support and the business skills, soft skills, and self-management skills needed to deliver consumer service and quality management. Prerequisite: Acceptance into the Technical Sales Accelerated Degree Completion Program

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

bellevue.edu

Phone Number:

(402) 291-8100

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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