SHA 01 - Managing People More Effectively

Institution:

Cornell University

Subject:

Description:

Do you manage time well Do time-robbers inhibit your productivity How can you prioritize tasks Delegate more effectively How do you reduce your personal stress and that of your employees This program helps you manage time and stress and implement strategies to increase productivity. You'll learn how to analyze your work habits and activities. How to gain control over time-management situations. How to reduce your personal stress, and how to counsel "stressed-out" employees.This program teaches you how to set priorities and take control of events, so events don't control you. You'll learn how to transformyour priorities into concrete and measurable goal statements. You'll learn how to distinguish between urgent and important crises. How to diagnose stress in employees and how to offer employees effective counseling. Who Should Take This Course Hospitality professionals who lead or manage teams of people and seek to enhance productivity and effectiveness for themselves and their employees; anyone wishing to enhance their skills in time and stress management. Course Format This course contains the following modules: Strategies for solving time-management problems Identifying and managing personal stress Signs and symptoms of employee problems Appropriate and effective counseling strategies Benefits to Learner Learners who complete this course will be able to: Implement effective strategies to solve time management problems that you control Implement effective strategies to solve time management problems with others Diagnose stress-related symptoms Implement strategies to treat stress-related symptoms Identify the signs and symptoms of employee problems that require counseling Implement appropriate and effective counseling strategies Identify the point at which it is time to refer the employee to professional help Certificate Information This course can be applied to the following certificates: Master Certificate in the Essentials of Hospitality Management Master Certificate in Foodservice Management Sponsoring School Cornell University's School of Hotel Administration

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cornell.edu

Phone Number:

(607) 255-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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