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Institution:
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Cornell University
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Subject:
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Description:
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Teamwork gets tasks done. But what is a team How does it function What are the dynamics of a team What does it take to be an effective team leader This course teaches you the characteristics of a well-functioning team and techniques for effective group decision-making. You'll learn how to develop and adapt your own leadership style, how to set effective team goals, and how to implement strategies to secure the commitment of team members. This course will provide you with proven techniques to help you and your team reach peak performance. You'll learn ways to engage, involve, and motivate team members so they work better as a group and accept higher levels of responsibility. You'll learn the dynamics of group decision making and how to evaluate your team's performance. Who Should Take This Course Hospitality professionals who lead or manage teams of people, or aspire to, and seek to enhance team functioning and decision making to improve overall productivity. Course Format This course contains the following modules: Understanding teams Effective team leadership Facilitating group decisions Effective problem solving Benefits to Learner Learners who complete this course will be able to: Explain the principles of group dynamics and development Describe the dimensions of team member behavior Assess how effectively a team functions Apply the techniques of team decision making Facilitate the effective participation of team members in problem solving discussions Apply the principles of team problem solving Apply the principles of effective meeting preparation and management Manage meeting participation for high quality outcomes Certificate Information This course can be applied to the following certificate: Master Certificate in the Essentials of Hospitality Management Sponsoring School Cornell University's School of Hotel Administration
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(607) 255-2000
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Regional Accreditation:
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Middle States Association of Colleges and Schools
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Calendar System:
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Semester
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