ILRHR 556 - Employee Engagement

Institution:

Cornell University

Subject:

Description:

Employee engagement can be broadly defined as employees consistently acting in the best interests of the organization. Linked to critical outcomes including absenteeism, turnover, customer satisfaction, operational performance, and financial performance, employee engagement is a vital driver of an organization's bottom-line performance. This course focuses not only on why employee engagement is important and valuable, but also on how to foster and measure employee engagement and link it to key organizational metrics and outcomes. It examines the business case to pursue employee engagement as a strategic initiative and evolve beyond the transactional approach of traditional employee relations to a strategic approach focusing on relationship-oriented and emotional measurements of employee commitment. It also develops the competencies necessary to build employee engagement in your organization, the risks involved, and the implications for the HR professional in adopting this approach. Who Should Take This Course This course is essential for HR professionals at the senior manager, director, and executive levels. Learners should have completed a Cornell University Certificate in Human Resources or hold a management or leadership position in the HR field. Course Format This course contains the following modules: The Value of Engagement The Meaning of Engagement Measures of Engagement Engagement and the Bottom Line Creating Engagement How to Build Engagement The Risks Involved Implications for HR Benefits to Learner Define and measure the value of employee engagement Link employee engagement to organizational success Build a plan to create employee engagement at your organization Manage the risks associated with executing an employee engagement strategy Certificate Information This course can be applied to the following certificate: Strategic Human Resources Management Sponsoring School Cornell University's School of Industrial and Labor Relations

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cornell.edu

Phone Number:

(607) 255-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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