SHA 553 - Hospitality Strategic Management:Strategy Implementation and Strategic Control Systems

Institution:

Cornell University

Subject:

Description:

The most-common reasons why good strategies fail are poor execution and implementation. This course is designed to develop the skills in hospitality managers and leaders to implement a strategy and ensure ongoing superior results. This course focuses on the stage of the strategy process model devoted to putting the best strategy into action. It explores why strategies fail in their implementation and how strategic control systems can ensure that strategic objectives are being met. Learners learn how to write an implementation action plan and build capabilities to manage stakeholder relationships and organizational resources to implement and manage a strategy to create competitive advantage. Who Should Take This Course This course is designed for senior leadership at hotel properties, including current and aspiring GMs and executive team members, and mid-to-senior-level management at corporate offices. Course Format This course contains the following modules: A Process View of Strategy Implementation From formulation to implementation Action and alignment Inter-organizational Relationships Identifying external stakeholders Building successful partnerships Organizational Relationships and Control Systems Managing people Developing a strategic control system Benefits to Learner After completing this course, learners will be able to: Use process tools to implement strategy at your hotel Manage internal and external relationships to support strategy implementation Use strategic control systems to monitor and revise your strategy Certificate Information This course can be applied to the following certificate: Certificate in Hotel Revenue Management Sponsoring School Cornell University's School of Hotel Administration

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cornell.edu

Phone Number:

(607) 255-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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