ILRSM 503 - Alternative Dispute Resolution

Institution:

Cornell University

Subject:

Description:

Each year the inefficient handling of organizational conflict results in loss of productivity and the expenditure of millions of dollars in costly and lengthy litigation. In this course, learners analyze case studies illustrating why Alternative Dispute Resolution (ADR) is an effective alternative to costly litigation, and learn how to implement strategies such as arbitration, mediation, facilitation, and other third-party techniques to resolve workplace conflict. Learners also learn how to use ADR to minimize the future risks associated with common workplace disputes. Who Should Take This Course This course is essential for senior leadership, mid-level managers, department heads, and human resource, business unit, and other managers working throughout the organization in virtually any industry. It is also indispensable for members of the legal community who advise organizations about employment practices. Course Format This course contains the following modules: The Right Time for ADR Why organizations are using ADR and why it's effective Social, organizational, and individual influences in organizational conflict Risk profiles Precipitating events Putting ADR to Work Third-party techniques and processes Issues of bias and neutrality Effective approaches to specific issues ADR methods available Costs and benefits associated with ADR methods Benefits to Learner Learners who complete this course will be able to: Differentiate between types of organizational conflict Determine which ADR tools, techniques, and processes are appropriate for their organizations Use ADR tools, techniques, and processes to resolve disputes in an organization Assess the cost benefits and reduce the risks of using ADR methods Certificate Information This course can be applied to the following certificate: Business Leadership Skills Sponsoring School Cornell University's School of Industrial and Labor Relations

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cornell.edu

Phone Number:

(607) 255-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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