HAME 504 - Understanding Team Dynamics

Institution:

Cornell University

Subject:

Description:

If organizations are to remain productive and maintain a competitive advantage in this fast-paced, constantly changing, global economy, it is essential that they understand how to create and utilize effective work teams at all levels of the organization. When well managed, teams improve productivity, innovation, and the likelihood of success. Ineffective teams lead to frustration and the loss of time and productivity. In this course, learners will explore the dimensions and inherent benefits of a well-organized, synchronized team and how to develop a systematic and concrete approach to organizing individuals into a highly effective, productive, and cohesive work force Who Should Take This Course This course is critical for all levels of managers, supervisors, and team leaders who need to organize their employees into productive, innovative teams. Course Format This course contains the following modules: Teams and Team Goals Benefits of working in teams over working independently Establishing clear team goals Characteristics of effective goals Participatory goal setting Team Member Behavior, Norms, and Group Interaction Task functions and relationship functions Behaviors that encourage or harm member relations Developing healthy, productive group norms Strategies to deal with social loafing Factors affecting cohesion/cohesiveness Bales Interaction Analysis Five basic group structures and how they influence communication flow Characteristics of a well-functioning team The role of the participant observer Benefits to Learner Learners who complete this course will be able to: Explain the principles of group dynamics and development Describe the dimensions of team member behavior Assess how effectively a team functions Certificate Information This course can be applied to the following certificate: Leading Management Teams Sponsoring School Cornell University's School of Hotel Administration

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cornell.edu

Phone Number:

(607) 255-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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