BSAD 3350 - Tqm

Institution:

Fitchburg State University

Subject:

Description:

3 cr. 3 hr. This course studies the concepts, practices and methods of contemporary quality management in both manufacturing and service-related industries. Topics may include quality management, customer service, leadership, measuring quality, statistical process and teamwork. Prerequisite: BSAD 3200.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.fitchburgstate.edu

Phone Number:

(978) 345-2151

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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