TEC 324 - Quality in The Service Sector

Institution:

Buffalo State SUNY

Subject:

Description:

3, 3/0 Prerequisite: TEC 313. Fundamental concepts of service quality; problem definition, analysis, correction, and follow-up; case studies of quality methods in the fields of education, health care, government, food service, finance, and utilities. techniques from sketching and rapid visualization to rendering and 3-D computer modeling; lectures, demonstration, and practice; intended as a technology foundation course and as a pre-mechanical drawing and pre-CAD course.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.buffalostate.edu

Phone Number:

(716) 878-4000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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