MG 7733 - Services Innovation

Institution:

Polytechnic Institute of New York University

Subject:

Description:

This course deals with services innovation. Services have eclipsed manufacturing, and are now the dominant part of a modern, advanced economy. According to some estimates, services account for close to 80 percent of US employment. This course examines how value creation occurs in a range of fast-growing services sectors, including retailing, hospitality, financial services, professional services, travel, logistics, and healthcare. The course emphasizes that services are diverse, and explicitly distinguishes traditional and high-value services. This course focuses especially on the latter type of services. A key objective of this course is introducing to course participants best practices for nurturing modern services innovation.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lab

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.poly.edu

Phone Number:

(718) 260-3100

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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