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Institution:
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Polytechnic Institute of New York University
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Subject:
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Description:
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Focusing on quality and overall customer satisfaction as a primary objective of manufacturing and service operations is a proven competitive weapon. This course examines the concepts and methods for building quality into the management process. Total quality management (TQM) and similar approaches are covered through readings, cases and examples
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lab
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(718) 260-3100
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Regional Accreditation:
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Middle States Association of Colleges and Schools
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Calendar System:
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Semester
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