OEHS 207 - Customer Service for Hospitality Industry

Institution:

New Mexico State University-Main Campus

Subject:

Description:

3 cr. Concepts of service and the customer, integrating the need for service quality, and the continuing efforts to maximize returns for the operation. Classic service styles as well as more modern service techniques are covered. Students gain in-depth managerial knowledge, planning skills, and hands-on techniques for consistently delivering quality and service in a variety of operations.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.nmsu.edu/

Phone Number:

(575) 646-0111

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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