COER 180 - Desktop Application Support

Institution:
Black Hawk College
Subject:
Description:
Pending anticipated ICCB approval Prerequisites: CS 100 and NETW 120 with "C" or better, or permission of instructor. A course on supporting, configuring and troubleshooting common desktop PC application programs, providing hands-on as well as classroom experience. Content covers Microsoft Office, Internet Explorer, Outlook, etc., in a networked office environment. COER 180 covers topics included in the Microsoft Certified Desktop Support Technician exam or similar certification. Students should be familiar with current Microsoft operating system (XP, Vista, Etc.), basic network operation, and desktop applications from a user standpoint. 2 lecture hours; 2 lab hours per week.
Credits:
3.00
Credit Hours:
Prerequisites:
Corequisites:
Exclusions:
Level:
Instructional Type:
Multiple
Notes:
Additional Information:
Historical Version(s):
Institution Website:
Phone Number:
(309) 796-5000
Regional Accreditation:
North Central Association of Colleges and Schools
Calendar System:
Semester

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