AOP 203 - Office Procedures

Institution:

Carl Sandburg College

Subject:

Description:

This course introduces a variety of topics and practices intended to promote personal and professional development. Topics covered include professional ethics, theories of leadership, telework, and an overview of job search techniques. Communication techniques will be applied to the process of making effective presentations, providing proper customer service, and communicating effectively using telecommunications. Strong written and oral communication skills will be emphasized. Students will also gain insight into stress, anger, and time management techniques. Offered: Fall Applicable toward graduation at CSC where program structure permits: Degree or Certificate -AAS, AGE, All Certificates General Education - Not Applicable

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sandburg.edu

Phone Number:

(309) 344-2518

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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