AUTOMOTIVE TECHNOLOGY 211 - Automotive Garage Management and Customer Relations

Institution:

City Colleges of Chicago-Kennedy-King College

Subject:

Description:

Instruction in maintenance of inventory, writing tickets and billing, shop logistics and customer service. Developing managerial basic business abilities and fundamentals such as record keeping, merchandising and sales. Also students will develop skills in customer relations. Writing assignments, as appropriate to the discipline, are part of the course. 2 lecture and 6 lab hours per week. 4 credit hours.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ccc.edu/colleges/kennedy/pages/default.aspx

Phone Number:

(773) 602-5000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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