CIS 225 - End User Support

Institution:

Portland Community College

Subject:

Description:

Prepares computer professional for providing training and support to end users. Includes the roles and responsibilities of the enduser support person; characteristics of the adult learner; and strategies and techniques for developing instruction, teaching technical subject matter and providing ongoing technical support. Recommended: CIS 120, WR 227, and three additional CIS courses or instructor permission. Additional lab hours may be required.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pcc.edu

Phone Number:

(503) 244-6111

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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