ET C112 - Communication Center Operations-Advanced Skills

Institution:

Portland Community College

Subject:

Description:

This is the third in a series of 9-1-1 simulation labs designed to build skills in emergency calltaking and emergency services radio communication. The types of calls handled will involve volatile situations, such as, crimes in progress, incidents involving weapons, serious injuries or those having a severe impact upon individuals and the community. This course demands a high level of multitasking ability, quick responses and rapid problem-solving skills, as well as a familiarity with 911 computer software and multi-function telephone systems. Prerequisites: ETC 110 and ETC 111.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pcc.edu

Phone Number:

(503) 244-6111

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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