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Institution:
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Portland Community College
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Subject:
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Description:
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This 10-hour workshop focuses TQM practices and philosophies employed by successful business of all types, large and small, throughout the world. Topics include direct links between management's leadership, employee activities and customer satisfaction, while understanding what it takes to eliminate impediments to service quality through continuous improvement.
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Credits:
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1.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(503) 244-6111
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Regional Accreditation:
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Northwest Commission on Colleges and Universities
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Calendar System:
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Quarter
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